Award-Winning Water

Greater Cincinnati Water Works has won major awards for its water and customer service!

In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.

Also in 2025, GCWW earned the “Best Tasting Water in Ohio” Award, presented by the American Water Works Association’s Ohio Section.

GCWW – Simply the Best!

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Billing Information

Major Projects

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With GCWW outage alerts, we'll notify you by SMS/text, voice, or email when water emergencies, work on your property, and work in the right-of-way that may impact service. We'll send estimated restorations times, any information we have about the cause of the outage and status of the crews working to restore service. Sign up now to get SMS/text, voice, or email alerts.

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