
GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!
GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*
WHEN & WHERE:
Tuesday, September 15th from 10:30am to 2:30pm
Anderson Branch Library Meeting Room, 7450 State Rd., Cincinnati, OH 45230
Friday, September 18th from 10:30am to 2:30pm
Council on Aging Offices, 4601 Malsbary Rd., Blue Ash, OH 45242
Wednesday, September 30th from 2:00pm to 5:00pm
Oakley Branch Library Meeting Room, 4033 Gilmore Ave., Cincinnati, OH 45209
Saturday, October 10th from 11:00am to 4:00pm
Bond Hill Park, 4836 Yarmouth Pl., Cincinnati, OH 45237
Saturday, October 24th from 11:00am to 1:00pm
United Way Convening Center, 2400 Reading Rd., Cincinnati, OH 45202
In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.
*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.