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Pop-Up Events

GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!

 

GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*

 

WHEN & WHERE:​

 

Thursday, November 19th 10:00am-1:00pm, Warming Cincinnati
Main Branch Library, South Plaza, Vine St. Cincinnati, OH 45202
 
Friday, November 20th from 10:30am to 12:30pm
Mt. Healthy Branch Library, 7700 Hamilton Ave, Cincinnati, OH 45231

                                                                                             

                                                                                                                   

                                                                            

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In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.

 

*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.