Pop-Up Events

GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!

 

GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*

 

WHEN & WHERE:


Thursday, July 9th from 2:00pm to 4:00pm
Covedale Library Branch at the Free Store Foodbank Produce Pop-Up, 4980 Glenway Ave., Cincinnati, OH 45238
 
Friday, July 17th from 10:30am to 2:30pm
Mt. Washington Library Branch, 2049 Beechmont Ave, Cincinnati, OH 45230
 
Saturday, July 18th from 7:00am to 12:00pm
2026 Black Men's Wellness Day, 1201 W. Kemper Rd, Cincinnati, OH 45240
 
Friday, July 24th from 10:30am to 2:30pm
Sharonville Library Branch, 10980 Thronview Dr., Cincinnati, OH 45241

Saturday, July 25th from 10:00am to 1:00pm
Braxton F. Cann Memorial Health Center, 5818 Madison Road, Cincinnati, OH 45227
 
Saturday, August 8th from 12:00pm to 3:00pm
Greater Faith Ministries Church, 6834 Parrish Ave, Cincinnati, OH 45239
 
Thursday, August 13th from 10:30am to 2:30pm
St. Vincent de Paul's Neyer Outreach Center, 1146 William L. Mallory Sr. St., Cincinnati, OH 45214
 
Saturday, August 29th from 10:00am to 3:00pm
Social Services Day at the Reds Youth Academy, 2026 E. Seymour Ave, Cincinnati, OH 45237
 

 

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In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.

 

*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.