Pop-Up Events

GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!

 

GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*

 

WHEN & WHERE:​

 
Wednesday, September 30th from 2:00pm to 5:00pm
Oakley Branch Library Meeting Room, 4033 Gilmore Ave., Cincinnati, OH 45209

 

Saturday, October 10th from 11:00am to 4:00pm
Bond Hill Park, 4836 Yarmouth Pl., Cincinnati, OH 45237

 

Saturday, October 24th from 11:00am to 1:00pm
United Way Convening Center, 2400 Reading Rd., Cincinnati, OH 45202
 
Tuesday, October 27th from 10:30am to 2:30pm
Woodlawn Goodwill Center, 10633 Glendale Rd, Cincinnati, OH 45215

                                                                                             

                                                                                                                   

 

                                                                                                       

 

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In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.

 

*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.