
GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!
GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*
WHEN & WHERE:
Thursday, July 9th from 2:00pm to 4:00pm
Covedale Library Branch at the Free Store Foodbank Produce Pop-Up, 4980 Glenway Ave., Cincinnati, OH 45238
Friday, July 17th from 10:30am to 2:30pm
Mt. Washington Library Branch, 2049 Beechmont Ave, Cincinnati, OH 45230
Saturday, July 18th from 7:00am to 12:00pm
2026 Black Men's Wellness Day, 1201 W. Kemper Rd, Cincinnati, OH 45240
Friday, July 24th from 10:30am to 2:30pm
Sharonville Library Branch, 10980 Thronview Dr., Cincinnati, OH 45241
Saturday, July 25th from 10:00am to 1:00pm
Braxton F. Cann Memorial Health Center, 5818 Madison Road, Cincinnati, OH 45227
Saturday, August 8th from 12:00pm to 3:00pm
Greater Faith Ministries Church, 6834 Parrish Ave, Cincinnati, OH 45239
Thursday, August 13th from 10:30am to 2:30pm
St. Vincent de Paul's Neyer Outreach Center, 1146 William L. Mallory Sr. St., Cincinnati, OH 45214
Saturday, August 29th from 10:00am to 3:00pm
Social Services Day at the Reds Youth Academy, 2026 E. Seymour Ave, Cincinnati, OH 45237
In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.
*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.