GCWW Customer Support Pop-Up Events offer face-to-face service in convenient community locations, bringing support directly to you!
GCWW customers can ask account-related questions and get help with payment inquiries, customer assistance programs, work order requests, and more.*
WHEN & WHERE:
Thursday, August 13th from 10:30am to 2:30pm
St. Vincent de Paul's Neyer Outreach Center, 1146 William L. Mallory Sr. St., Cincinnati, OH 45214
Saturday, August 29th from 10:00am to 3:00pm
Social Services Day at the Reds Youth Academy, 2026 E. Seymour Ave, Cincinnati, OH 45237
Friday, September 18th from 10:30am to 2:30pm
Council on Aging Offices, 4601 Malsbary Rd., Blue Ash, Ohio 45242
In 2024 and 2025, GCWW ranked highest among large water utilities in the U.S. Midwest for customer satisfaction in J.D. Power’s U.S. Water Utility Residential Customer Satisfaction Study.
*Please note that GCWW staff will NOT be able to handle any financial transactions at these events.
