GCWW Assistance Programs and Payment Plans

Need Help with Your Water Bill? We Got You Covered!

If your water service is facing disconnection or has already been shut off, Greater Cincinnati Water Works has a variety of ways to assist you. GCWW has implemented a new payment plan and bill assistance program to reduce or eliminate delinquent balances and to assist customers who are still struggling to pay past-due bills. These programs have already helped thousands of customers! 

Please click on the link below that applies to you:

I want to enroll in an interest-free payment plan and determine if I am eligible for debt relief.
Customers may be eligible for a debt relief credit when enrolling in a flexible, interest-free payment plans.

I am a tenant who lives in the City of Cincinnati and wants to apply for financial assistance.

GCWW may apply federal funds to pay up to 18 months for past-due and current utilities for households at or below 80% of the Area Median Income. Applicants must be a tenant residing in the City of Cincinnati and may not qualify if they have received Emergency Rental Assistance in the past.

 

Get Your Water Reconnected – It’s Fast and Easy!

 

I do not need financial assistance at this time and want to pay my water bill.