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Risk Management

Risk Management supports City of Cincinnati employees by providing Benefits, Wellness Programs, Safety Services, Employee Health Services, Workers’ Compensation, and confidential counseling through PEAP—helping protect employee health, financial security, and well-being throughout every stage of employment.

Use the sections below to find enrollment information, coverage details, forms, and key contacts.

Quick Links

                                    

 

City of Cincinnati Employee Benefits & Enrollment

 

How to Enroll or Make Changes

All benefits enrollment — including new hire enrollment, promotions, qualifying life event changes, and Open Enrollment — is completed online or by phone:

 🌐 Enroll Online: www.COCBenefits.com

📞 Call: 1-866-477-1604​

⏰ Important Reminder: Employees have 30 days from their date of hire or qualifying life event to complete benefits enrollment. Benefits enrollment is also contingent upon the department promptly entering new employees into CHRIS. Thank you for your cooperation!

 

​Medical & Pharmacy Coverage

 

Provider:  / ​

Anthem is the City's medical AND pharmacy provider for both the 80/20 Plan and the High Deductible (HDHP) Plan. Login to Anthem.com for information on network providers, claims status, and other questions you may have. Scan the QR Code below to download the Anthem Sydney Health App for iPhone or Android to have mobile access to your cards and records at all times.

         📞 Helpful Contacts:
  • Anthem Health Guide (for new cards, questions, assistance) - 1-844-456-7112
  • Anthem Pharmacy Assistance (24/7 Rx line) - 1-833-267-2136​
Forms:                                                                                                                                                                     
  • Mail Order Rx Delivery Form
  • Rx Reimbursement Form                                                                                                                                                                                                                                                                                                                                           ​
Dental Coverage

 

Union: CODE, Building Trades, Fire, and Non-Represented 
Provider: Superior Dental Care
Union: AFSCME
Provider: AFSCME Care Plan
  • 📞 For plan and coverage information, please contact your union @ 513-641-4111
​Union: FOP
Provider: Cincinnati FOP Queen City Lodge No. 69
  • 📞 For plan and coverage information, please contact your union @ 513-381-2550

 

Vision Coverage

 

Union: CODE, Building Trades, Fire, and Non-Represented 
Provider: EyeMed
Union: AFSCME
Provider: AFSCME Care Plan
  • 📞 For plan and coverage questions, please contact your union @ 513-641-4111
​Union: FOP
Provider: Cincinnati FOP Queen City Lodge No. 69
  • 📞 For plan and coverage questions, please contact your union @ 513-381-2550

 

Health Reimbursement Arrangement (HRA)

 

Administrator: Catilize Health

 

What is the HRA? Watch the video and find out more!​

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High-Deductible Health Plan (HDHP) and Health Savings Account (HSA)

 

What is a High-Deductible Plan and Is it Right for Me?

These resources can help:

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Flexible Spending Accounts (FSA)

 

Administrator: Custom Design Benefits

  • 📞 Phone: 513-598-2929

  • 🌐 Visit the Custom Design website for more information

Account Types:
  • Medical FSA
  • Limited Medical FSA for HDHP participants
  • Dependent Care FSA
  • Transportation Expense Reimbursement (TERA)

 

Supplementary Insurance

 

Carrier: Voya

Enroll or review coverage at www.COCBenefits.com​

Coverage Types:

  • Accident Insurance

  • Critical Illness Insurance

  • Life Insurance

  • Life + Long Term Care

  • Long Term Disability

Filing a Claim:

📞 Claims Contact Numbers:

Life: 888-238-4840
Disability: 888-305-0602
Critical Illness / Accident / Wellness: 888-238-4840
Long Term Care (LTC): 1-800-537-5024