Trash - Missed Collection

Service Request Type:

  • Trash, Missed Collection

Used to:

  • Report residential trash that was set out on time, prepared properly, and met collections guidelines, but was not collected on your scheduled collection day (or the day after if it was a holiday week).

Routes to:


More Information:

  • If the items are tagged, do not leave them on the curb; remove them from the curb. Call 311 or consult collections guidelines. Remedy the issue by next collection day.
  • View Collection Guidelines and more service-related information on the Public Services website.

More Info


Process:

  • Once submitted, please keep your cans on the curb until the items can be collected.

Related Topics & Requests

Garbage (trash) collection services are provided by the Department of Public Services (DPS).

Use this search tool to determine when your next garbage, recycling yard waste, and street sweeping dates will be.