311Cincy

Service Request Type:

• Septic system, problems

Used to:

• Report sewage on the top of the ground when there is a septic system (sewage treatment system) at the location. This is a health code issue.

Routes to:

• Cincinnati Health Department (CHD)

More Information:

• There must be a septic tank on the property for this service request to be accurate. 

Process:

• Within 120 hours, a health specialist will contact the property owner and/or visit the address to investigate the septic tank-related sewage issue.
• For more information visit the Health Department's household sewage page. 

Safety information:

• Avoid contact with sewage without proper safety precautions.