Government Square Transit Center
Located on Fifth Street between Walnut and Main streets, Government Square serves as Metro’s downtown transit hub. The City of Cincinnati, Metro, 3CDC, and other partners work together to make the center a safe, clean, and welcoming environment for all transit riders.
Emergencies or Suspicious Activity
See something, say something! To report an emergency or suspicious activity, call 911.
Report Concerns through 311
Report maintenance, cleanliness, and quality of life issues at the Government Square Transit Center through 311, the City of Cincinnati's customer service system. By doing so, city agencies and partner agencies that support Government Square will be notified of your concern.
Routes and Real-Time Updates
For real-time updates and route planning, download the Transit App.
For assistance from Metro, contact their Customer Care Center at 513-632-7575.
Outreach Services
GeneroCity 513 is an initiative aimed at helping individuals who have been driven to panhandling, including those facing unfortunate circumstances like homelessness, addiction and mental illness. Utilizing a multi-faceted approach, GeneroCity 513 has been designed to offer a positive alternative to panhandling, help connect panhandlers to social service agencies, and provide strategic case management to the most visible homeless persons in downtown Cincinnati. For additional information on outreach services, please call the Outreach Hotline at 513-498-6192.
Transit Center Zone
To enter, occupy, or remain in a transit center zone, individuals must be (1) boarding, (2) deboarding, or (3) waiting for a transit vehicle. Violators will be subject to fines and penalties under CMC 723-91.
Prohibited behaviors include smoking, drug use, alcohol use, sleeping, gambling, littering, public urination, disorderly conduct, unauthorized vending, loitering, and obstructing walkways.
Help us maintain a safe and welcoming environment for all riders by reporting prohibited behavior through the 311 system.