311Cincy

Service Request Type:

• Building, Residential

Used when:

• Report complaints about the condition of a residential building, structure or premise. The following are examples of what could be reported:
  • Issues with the exterior (windows, gutters, downspouts, roof condition, siding, garage, fence, retaining wall, porches, steps, landslides, mudslides and trees on private property)
  • Issues with the interior (drywall/plaster issues, leaks and damages, electric fixtures, flooring, painting, interior stairs, defective plumbing, and heating equipment issues)

Routes to:

• Department of Buildings & Inspections (B&I)

More Information:

• Visit the B&I website for more information.

Process:

• Your Request will be assigned to the district inspector for the next business day. The inspector will normally arrange to perform an inspection within 5 business days of receipt of your request. It is important to provide contact information if the inspector must enter your building or rear yard to make an investigation.
• If the inspector identifies a code violation(s) then a Notice of Violation is issued to the property owner to correct the violation within a reasonable time period (normally 30 days unless a serious safety hazard requires correction sooner.) While there may be defects or repairs that are of concern, not all property defects are covered by the codes.
• The inspector will follow-up after the Notice due date has expired and escalate enforcement if necessary. You should request the inspector’s contact information such as phone or e-mail to follow-up on your concerns.
• If no code violations are confirmed, the case will be marked “CLOSED” with notes of the inspection result.