Reasonable Accommodations
Employees of the City of Cincinnati with qualified disabilities should address any requests for accommodation to the Department of Human Resources using the HR Accommodation form available online.
City of Cincinnati Reasonable Accommodation Policy
In accordance with the Americans with Disabilities Act, the City of Cincinnati has adopted the following policy to address requests for reasonable accommodations made by people with disabilities in its services, activities, policies, procedures, rules, and regulations.
It is the policy of the City of Cincinnati that all City-sponsored public meetings and
events are accessible to people with disabilities. If you need assistance in participating in a meeting or event due to a disability as defined under the Americans with Disabilities Act, please contact the City’s ADA Compliance Office at least three (3) to five (5) business days prior to the scheduled meeting or event to request an accommodation.
Submit Online Accommodation Request
ADA Compliance Office
c/o Tonia Smith
801 Plum Street, Suite 104
Cincinnati, OH 45202
Phone: 513-352 5361
If the City of Cincinnati can grant the accommodation, the requestor will be notified within one week of receipt of the request or prior to the event and no further action will be required by the requestor. The request will then be implemented by the appropriate City Department.
If the City of Cincinnati cannot grant the accommodation request, the requestor will be notified in writing of the decision, along with notification of the right to file a grievance under the City’s Grievance Procedure.

Accessibility-Related Service Requests
You can report a variety of accessibility-related issues to the City of Cincinnati including broken sidewalks, a crossing without a curb ramp, lack of accessible on street parking, objects blocking the sidewalk, a construction site that did not provide an accessible alternative route, and more. Requests can be made by dialing 311 (or 513-765-1212), downloading the 311Cincy mobile app, or online at 311cincy.com.