311Cincy

Service Request Type:

• Trash, Missed Collection

Used when:

• This SR type is used to report residential trash that was set out on time, prepared properly, and met collections guidelines, but was not collected on your scheduled collection day, or the day after if it was a holiday week.

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Routes to:

• Department of Public Services (DPS)

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More Information:

• If the items are tagged, do not leave them on the curb; remove them from the curb. Call 311 or consult collections guidelines. Remedy the issue by next collection day.
• View Collection Guidelines and more service-related information on the Public Services website.

More Info

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Process:

• Once submitted, please keep your cans on the curb until the items can be collected.

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Safety information:

• N/A

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