Yes! Our 513-765-1212 number will always connect you with the City of Cincinnati, in addition to 311.

Calls placed to 311 within the City of Cincinnati should be routed to 311Cincy by your telephone provider. If you are calling from outside of the city limits, you must call our ten-digit number to reach the 311Cincy: 513-765-1212

Other legacy customer service numbers for the city, such as 513-591-6000, forward in to the 311 system for those who still have it saved or memorized!