You should call 311 if you need non-emergency help from any City service. Most service types can be requested online, and you can browse the list at www.311Cincy.com. However, some types of services (like the dispatch of a police or parking enforcement officer for something happening now) require a call with a 311 representative.
Here is a list of a few common reasons to call 311:
- Police/fire department non-emergency requests
- Report a pothole
- Parking complaints
- Noise complaints
- Abandoned vehicles
- Trash bin replacement
- Bulky item pickup
- Graffiti removal
- Leaking hydrant or sewer problems