GCWW provides about 136 million gallons of water a day through 3,000 miles of water mains to  most of Hamilton County and parts of Butler and Warren Counties in Ohio, and to Boone County in Kentucky.

Our mission is to provide our customers with a plentiful supply of the highest quality water and outstanding services in a financially responsible manner. Cincinnati water meets or exceeds national health standards. 

Regional Water District Feasibility Study

City Manager Dohoney discussed the proposed regional public water district and its advantages to the future of the City and the region in a recently released video. City Manager Water District Video

Customer Service

GCWW has developed an  easy-to-read bill.  Customers continue to have  several ways to pay.  GCWW also provides easy web access to current billing information and  on-line payment by Electronic Check, MasterCard or Visa credit/debit card 24 hours a day, as well as a new automatic payment option called  .

In case of a water emergency call (513) 591-7700 (24 hours a day / 7 days a week).