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Greater Cincinnati Water Works

Providing The Highest Quality Water

Greater Cincinnati Water Works provides about 133 million gallons of water a day through 3,000 miles of water mains to most of Hamilton County and parts of Butler and Warren Counties in Ohio, and to Boone County in Kentucky.

Our mission is to provide customers within our regional communities a plentiful supply of the highest quality water and excellent services. Cincinnati water meets or exceeds national health standards. Read More

GCWW Means Water Quality

Investing To Protect Our Customers

Greater Cincinnati Water Works has always taken the lead in water quality research and technology to protect public health. We have been featured nationally for our state-of-the-art water treatment and research.

To ensure the highest quality drinking water, GCWW uses the latest treatment techniques in its state-of-the-art facilities to remove harmful contaminants.

We also test the water more than 600 times a day throughout the treatment and distribution system to ensure the water is of the highest quality when it reaches your tap. Read More

Contact GCWW

Greater Cincinnati Water Works
4747 Spring  Grove Ave.
Cincinnati, Ohio 45232

Phone: 513-591-7700
Email: custcare@gcww.cincinnati-oh.gov

Contact us at 513-591-7700 for:

  • Water quality inquiries
  • Customer billing inquiries
  • Water emergencies (24 hour)

 

Water Main Breaks and Leaks

Due to recent cold temperatures, Greater Cincinnati Water Works is experiencing an increase in the number of water main breaks and leaks.  Our team is working around the clock to make necessary repairs and salt impacted roadways as needed.

To confirm a water main break or leak in your area, please see our current list of water main breaks and leaks.  To report a water main break or leak that is not listed, please email custcare@gcww.cincinnati-oh.gov (Monday – Friday, 7:30 a.m. – 5:00 p.m.) or call 513 591-7700.

Latest News

3/18/14
Tips To Find & Fix Water Leaks, Save Money

Leaks can run, but they can't hide.

3/1/14
Water Main Breaks and Leaks

Due to recent cold temperatures, Greater Cincinnati Water Works is experiencing an increase in the number of water main breaks and leaks.  Our team is working around the clock to make necessary repairs and salt impacted roadways as needed.

To confirm a water main break or leak in your area, please see our current list of water main breaks and leaks.  To report a water main break or leak that is not listed, please email custcare@gcww.cincinnati-oh.gov (Monday – Friday, 7:30 a.m. – 5:00 p.m.) or call 513 591-7700.

1/16/14
West Virginia Chemical Spill

Water quality samples collected at Greater Cincinnati Water Works' intakes show the Elk River Spill has passed through the Cincinnati area.

1/9/14
Cincinnati Water Utilities to Host International Water Conference in 2015

The International Water Association (IWA), in partnership with Greater Cincinnati Water Works and the Metropolitan Sewer District of Greater Cincinnati, will host water experts from around the globe in April 2015 during a joint specialty water conference. This is the first time the conference will be held in North America. World water leaders will discuss critical water and wastewater industry issues. Read more.

1/3/14
Cold Temperatures Lead to Frozen Pipes, Tips to Keep Bursts at Bay

Snow and ice and frigid temperatures often lead to frozen pipes. To help protect residents and business owners from the expense and headache of dealing with frozen pipes, GCWW has a few tips to help keep the bursts at bay. Read more

Video demonstration at youtube.com/cincinnatiwater.


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