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Greater Cincinnati Water Works
Providing The Highest Quality Water
Greater Cincinnati Water Works provides about 133 million gallons of water a day through 3,000 miles of water mains to most of Hamilton County and parts of Butler and Warren Counties in Ohio, and to Boone County in Kentucky.
Our mission is to provide customers within our regional communities a plentiful supply of the highest quality water and excellent services. Cincinnati water meets or exceeds national health standards. Read More
GCWW Means Water Quality
Investing To Protect Our Customers
Greater Cincinnati Water Works has always taken the lead in water quality research and technology to protect public health. We have been featured nationally for our state-of-the-art water treatment and research.
To ensure the highest quality drinking water, GCWW uses the latest treatment techniques in its state-of-the-art facilities to remove harmful contaminants.
We also test the water more than 600 times a day throughout the treatment and distribution system to ensure the water is of the highest quality when it reaches your tap. Read More
Contact GCWW
Greater Cincinnati Water Works
4747 Spring Grove Ave.
Cincinnati, Ohio 45232
Phone: 513-591-7700
Email: custcare@gcww.cincinnati-oh.gov
Contact us at 513-591-7700 for:
- Water quality inquiries
- Customer billing inquiries
- Water emergencies (24 hour)
Latest News
- 5/8/13
- Get to Know Your H20 – It’s Drinking Water Week
How much do you know about your H20? Greater Cincinnati Water Works’ (GCWW) 2012 Water Quality Report shows its water met or exceeded every health standard developed by both the USEPA and Ohio EPA. GCWW is announcing the release of its Water Quality Report during Drinking Water Week, which runs May 5 – 11. The report is now being mailed to Water Works customers.

- 4/17/13
- City of Cincinnati Using Abundance of Water to Attract Interest in Industrial Site
The City of Cincinnati is offering an abundance of water – up to 50 million gallons daily – to attract interest from high water users in a developable 18-acre industrial site known as MetroWest Commerce Park.
- 3/18/13
- Cincinnati Announces Collaboration to Establish a Global Water Technology Hub
Cincinnati City Manager Milton Dohoney has announced collaborative partnership with GCWW, MSD, regional stakeholders and utilities in Israel and Canada to establish a utility-based “water technology innovation hub” that will bring water technologies from idea to market. To read more, click here.
- 3/14/13
- MSD, Water Works Featured as Industry Leaders in National Water Report
A new water industry report showcases the Metropolitan Sewer District of Greater Cincinnati’s and Greater Cincinnati Water Works’ leading use of asset management practices. To read more, click here.
- 2/8/13
- Slowing Rise of Water Rates
Greater Cincinnati Water Works and the Metropolitan Sewer District of Greater Cincinnati are working together to lower costs in effort to reduce the financial burden placed on customers. The Cincinnati Business Courier highlights the effort and gives its thoughts on the collaboration.
Latest Tweets
Latest Tweets
Get instant updates from the City of Cincinnati
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CincinnatiWater: Water main break on Reading Rd. in Sharonville. Crews on scene.
about 1 hour ago
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CincinnatiWater: Water main break on Ross Ave. in Bond Hill. Crews on the scene. Ross closed to traffic between Rhode Island and Transpark Dr.
about 19 hours ago
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CincinnatiWater: RT @buildingcincy: MetroWest's #water could drive development http://t.co/HNuZQa76qI
May 17, 2013 8:51 PM
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CincinnatiWater: @BusinessCourier : H20 creating a clean clear opportunity w/ @CityOfCincy & @CincinnatiMSD http://t.co/duXh6kugtU
May 10, 2013 5:00 PM

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