Reporter Teena Maddox of TechRepublic sat down with Chief Performance Officer Leigh Tami during the Smart Cincy Summit to discuss the City of Cincinnati's "deep dive" into City data in order to improve customer services, government efficiency and overall transparency.

• CLICK TO READ THE ARTICLE
• INTERVIEW WITH CITY MANAGER BLACK

Tami heads the Office of Performance and Data Analytics. The office operates CincyStat, the Cincinnati Open Data Portal, the CincyInsights dashboard portal, and other data-driven initiatives.

"We're really getting to a point where we've processed so much data so we can look at an area and say, 'What is the street quality here? Do we have a lot of potholes?' One of the most famous dashboards on our inside portal is our heroin overdose tracker—all EMT responses to heroin. Of course, in this area it's a huge problem. We've been working with one of the social service agencies and they're figuring out where to target their training as a result of our data, and they're getting to areas where there's more likely to be activity," Tami said.

You can watch the full interview below.