Citizen Complaint Authority

Citizen Complaint Authority

About Us

About The Citizen Complaint Authority

The Citizen Complaint Authority (CCA) was established in 2003 as a result of the Memorandum Agreement and the Collaborative Agreement (CA) between the U.S. Department of Justice and the City of Cincinnati.

CCA has three components:

  • a Board of seven citizens appointed by the Mayor and approved by City Council
  • a full-time Director with support staff
  • a team of professional investigators.

Depending on the type of complaint, complaints are assigned for investigation by our office or referred to the Citizen Complaint Resolution Process (CCRP) under the Cincinnati Police Department (CPD).

Upon completion of an investigation, the Director forwards the investigative report to the CCA Board.

Similarly, when a complaint is referred to CPD, CPD reports the results of that process to the CCA Board.

The Board typically meets the first Monday of each month to review completed investigations. Board meetings are open to the public. Findings and recommendations are subsequently forwarded to the City Manager for final disposition.