I am a Contractor/ Builder looking for Branch Service Information

Question: How do I a discontinue/cancel water service?

Answer: Please fill out and submit an Application for Disconnection of Service Branch and Discontinuance of Account (FOD) form.

Question: How do I change a meter size?

Answer:

Meter reductions are handled by our premise services division. Please contact Premise Services at 513-591-7835 or click here for more information on meter reductions.

To increase the size of the meter you must bring the completed blue domestic CCQ and a building or plumbing permit to the Engineering branch counter located at 4747 Spring Grove Cincinnati, Ohio 45232.  The size of the meter is not permitted to exceed the size of the service branch. For more information, please contact our branch services section at 513-591-7837 or email branch.services@gcww.cincinnati-oh.gov

Question: What are the branch fees?

Answer:

For more information please contact our branch services section at 513-591-7837 or email branch.services@gcww.cincinnati-oh.gov

Question: How do I schedule a new branch inspection?

Answer: Please click here to schedule a branch inspection. For more information, please contact our branch services section at 513-591-7825 or email branch.services@gcww.cincinnati-oh.gov to set up a branch inspection.