Always Ask For ID
If someone comes to your door and says they are with the Greater Cincinnati Water Works, ask for identification.
Our Field Personnel wear blue or brown uniforms with patches on their hats and sleeves that read "Cincinnati Water Works." Each employee also carries a picture ID.
GCWW sometimes uses contractors for certain services, including our meter change-outs. Our contractors will have a GCWW ID as well as their company ID.
Always ask to see the ID before you let anyone into your home.
If you have any suspicions about the person, call us immediately at 513-591-7700. Do not let the person into your home before calling.