Frequently Asked Questions

Citizen Complaint Authority FAQs

  1. What is the Citizen Complaint Authority?
    The Citizen Complaint Authority's (CCA) mission is to investigate serious interventions by police officers and to review and resolve all citizens' complaints in a fair and efficient manner. The CCA has three components: (1) a board of seven citizens appointed by the Mayor and approved by City Council; (2) a full time Director with appropriate support staff; and (3) a team of professional investigators.
  2. What is the Citizen Complaint Authority Board?
    The Board consists of a diverse array of seven individuals from a cross section of the Cincinnati community, who have the requisite education and experience to impartially review evidence and render judgments on alleged officer misconduct.
  3. Who can file a complaint?
    Any person who feels he or she has been the victim of police misconduct may file a complaint. You can also file an anonymous complaint. Anonymous complaints will be treated with the same importance as any other complaint.
  4. How do I file a complaint?
    You can complete an official complaint form here or prepare a written account of your complaint and submit by mail or in person. You can also send complaints by email to
  5. What information do I need to provide?
    When you file a complaint please include the date, time, and location of the incident. If possible please provide the officer's name, badge number, and physical description. If there are witnesses, list the witnesses' names, addresses and telephone numbers. If you have injuries, include the nature of the injuries. If you were treated for your injuries, include the name of the person administering treatment and the facility where you received treatment. If possible, please be date, time and location specific. 
  6. What happens to your CCA complaint?
    Your complaint will be investigated by CCA if it falls within our jurisdiction. If it does not fall within our jurisdiction it may be referred to the Cincinnati Police Department's Citizen Complaint Resolution Process (CCRP). Under the CCA jurisdiction, the CCA Board will review completed investigations and the City Manager will decide the final disposition of your complaint. CCA will notify you when a final disposition has been reached on your complaint. Click here to view a chart showing the CCA and CCRP flow process.